Live Receptionist Services

Missed calls and voicemail cost you real clients. When a new matter rings, you need a calm, capable voice ready to help. With Amata’s Live Receptionist Services and live telephone answering service, your callers reach a live person who understands client care and confidentiality.


Attorneys, law firms, and professional services get Chicago‑based, professional, high‑quality US receptionists trained to greet, screen, and schedule with care. The promise is simple: more booked consults, fewer interruptions, and a stronger first impression on every call.

Call: 1-888-525-9344

Hands forming a heart shape with fingers touching. Black cuffs.

We got it.

Thank you for contacting us. We’ll get back to you as soon as possible.

Woman holding a black telephone receiver to her ear, speaking.

Real receptionists trained for law and professional services

Our live receptionist team understands intake, conflicts, and urgency. They greet by firm name, say names correctly, and handle sensitive topics with discretion. Expect empathy, a steady tone, and patient listening. Every call reflects your standards and protects your reputation.

Custom call flows, screening, and warm transfer

We route callers by type, including new clients, current clients, court staff, and vendors. Spam gets filtered out through effective robocall filtering. Priority calls get a warm transfer to swiftly handle transfer calls When you are in court or deep in a brief, we complete detailed intake and send a concise summary by email or text.

Call  1-888-525-9344 or fill out the form.

This is required
This is required
Enter an email Use an address with (@) and (.)
Enter an email Use an address with (@) and (.)
This is required
This is required
Cartoon of a broken pipe with steam and explosion emanating from it.

That didn’t work.

The form wasn’t sent. Please try again.

Black icon of person at a desk with a clock symbol in the corner.

Scheduling, messages, and after-hours coverage

We book consults directly on your calendar with seamless appointment scheduling. Messages include full details, next steps, and caller preferences, ensuring proficient message taking. For after-hours, choose voicemail to email with urgent escalation rules so true urgencies get flagged, or opt for 24/7 coverage options. The tone stays calm, helpful, and on brand.


  • You set the script : greetings, FAQs, and escalation paths
  • We capture context : purpose, timeline, and best callback window
  • You control the flow : prioritize new matters while protecting focus time

Why a live receptionist grows your firm without new overhead

Customer service team smiling, wearing headsets, arms crossed near a window.
  • Capture every lead and protect billable time

    Having a virtual live receptionist answer calls keeps prospects on the line and boosts booked consults. Unlike an AI bot or simple voicemail, this live telephone answering service delivers real human connection and better customer service. 


    Clients feel heard, which builds trust and improves retention, while you stay focused on case work instead of constant interruptions. 


    This setup is ideal for solos, small firms, and professional practices that want steady, predictable growth from every call.


  • Lower cost and less risk than hiring in‑house

    A virtual receptionist and Live Receptionist Services let you skip salary, benefits, recruiting, and turnover risk. Scale up during busy seasons, then scale down when things ease. 


    You get trained coverage without long onboarding cycles or added management overhead. Quality stays high, while your fixed costs stay low and flexible.

  • Pick a plan by call volume, scale anytime

    Plans fit solos to mid‑size teams. Usage is tracked by calls or minutes for fairness, with flexible pricing that matches your workflow. Adjust month to month as your caseload shifts. 


    No long commitments, just dependable Live Reception and Answering Service coverage when you need it. Many firms start with a smaller plan, see the impact on intake and response time, then expand.

  • Pricing Starts at….

    For plan details, contact us at 1-888-525-9344 to see our Live Reception and Answering Service Pricing Plans and choose the mix of Live answering service coverage and admin support that fits your practice.

  • Fast setup with your script, tools, and local numbers

    Most teams go live in about a day. We load your greeting, intake questions, and escalation rules, then connect your phone routing. Forward your current number or add a Chicago local line. It works with your mobile, desk phone, and common calendar apps, so the Live Receptionist Services feel like a natural extension of your existing systems.


    Pair your answering service with Amata office solutions, including private offices, meeting rooms, phones, and virtual office programs. Be the next tenant at Amata Offices and Services and keep your practice nimble, responsive, and client‑ready.


Silhouette of person looking out a large window at a cityscape with tall buildings.

Ready to protect every call?

Protect your customer calls with real people. Better first impressions. More consults booked. A live telephone answering service with a live receptionist costs less than hiring and pays off in focus and revenue.


Call us at 1-888-525-9344 or fill out the form to schedule a short consult. Choose your plan, let our answering service answer calls, and start this week with Amata’s Live Receptionist team by your side.